What We Do
Independent Insurance Agent
As an Independent Insurance Agent, our first responsibility is to you, our client. It's our job to understand your unique needs and provide the right coverage. We have relationships with many top insurance carriers to give you the best mix of price, coverage, and service. We believe the more options you have, the better insurance decisions you can make.
At big insurance companies you never talk to the same person twice. Our knowledgeable agents are just a quick call, email, or text away. We're here to help you with a claim or make a change to your policy.
We know there are lots of options when buying insurance. We also know that each person's insurance needs are different. We like to understand who our clients are and what they need to protect. We become a trusted advisor on how to mitigate risk. Our mission is to provide our clients with solid coverage for the worst possible loss. And when a loss happens, we are there to help them navigate recovery from that loss.
Many of our competitors compete on price and cut corners when it comes to coverage and service. You'd be surprised how many times a new client comes to us with so little insurance coverage that one major accident would bankrupt them or put them out of business. We try to find our clients the best deal possible, but we won't sacrifice coverage or service.
Who We Are
CB Chambers Insurance was founded in 1948 as Broyhill Insurance in Northern Virginia. Robin Chambers started Chambers Insurance Agency in 1983. In 1986 Broyhill merged with Chambers to become Broyhill & Chambers..Three years later Robin Chambers bought controlling interest in the agency.
In 1993 Broyhill & Chambers opened a second office in the beach resort town of Lewes, DE to service a growing clientele there. In 2006 Broyhill & Chambers acquired Cambridge Insurance in the Dallas / Ft. Worth Metroplex. The agency was renamed Cambridge, Broyhill, and Chambers Insurance.
Today Cambridge, Broyhill & Chambers Insurance (shortened to CB Chambers) has offices in Lewes, DE, Washington, DC, and Dallas / Ft. Worth, TX.
CB Chambers is a member of SIAA (Strategic Insurance Agency Alliance), the largest network of independent insurance agents in the US, CoVerica Agency Alliance, and Potomac Insurance Network. CB Chambers is accredited by the Better Business Bureau.
Robin Chambers is the President of Cambridge, Broyhill & Chambers. Robin began his insurance career with Nationwide before joining and eventually buying CB Chambers. He worked in Northern Virginia where he raised his family before moving back to his home state of Delaware in 2007. He is a graduate of Sanford School near Wilmington and The University of Delaware. Robin lives in Millsboro, DE with his wife where they are very active in their church. He is an avid golfer and enjoys volunteering with the prison ministry.
What Robin likes about insurance:
"I've always been fascinated by the ability of people to collectively distribute risk. Insurance first started in the shipping trade to share the risk of lost ships. The same insurance principles exist today. Accidents happen. I find it rewarding to help people recover from an accident or loss with their finances secure."
Vice President - Texas, Operations
Shelly McGregor is Vice President of Cambridge Insurance Group of Texas. She brings 15 years of experience in the insurance industry, specializing in personal lines. Since joining the agency in 2006, she has worked with a broad spectrum of commercial and personal insurance clients. Shelly enjoys traveling, eating tacos and spending time with her husband and two kids.
What Shelly likes about insurance:
“I get to help people every day! I love finding ways to protect what customers have worked so hard to acquire. The best part of the job is giving people the things they need to prosper, whether that is the right insurance or just helpful information."
Michael Chambers Heer
Director - DC / MD, Marketing
Michael Chambers Heer manages the DC and Maryland locations for CB Chambers and handles marketing. He focuses on personal and commercial property and casualty insurance. Michael is licensed in MD, DC, VA, and PA. Before working in insurance, Michael sold advertising and business software in the commercial real estate industry and worked in residential construction. Michael is a graduate of Towson University and lives with his wife and son in Washington, DC.
What Michael likes about insurance:
“I enjoy helping my clients understand a product they need but don’t know much about. I frequently review a new client’s current insurance to find they bought a cheap policy that left them exposed. I enjoy building a policy that gives my clients good coverage at a fair price.”
Janette E. Knox
Vice President - DE / VA
Jan Knox has been with CB Chambers Insurance for 20 years. She’s the vice president of their Delaware and Virginia locations. Before coming to CB Chambers, Jan worked in residential and commercial construction in Garden City, SC. She is licensed in DE and PA, a graduate of Horry Georgetown College in Conway, SC, and lives in Milford, Delaware with her Basset Hound.
What Jan likes about insurance:
“I love hearing our clients say how easy I made the process of purchasing insurance and that after speaking with me, they finally know how their policy works. In addition to providing the right coverage for their needs, it’s satisfying knowing I’m giving our clients superior customer service.”
Director - Commercial Lines
Anita Saad joined Cambridge Insurance Group of Texas in 2010 bringing a wealth of knowledge as a commercial lines specialist with 16 years of insurance experience. Anita specializes in finding those hard to place commercial accounts, working diligently to find the best options for the customer. Prior to becoming an insurance agent, she was administrative assistant to the Vice President at a bank in Fort Worth. Anita enjoys traveling and spending time with her family.
What Anita likes about insurance:
“I really enjoy getting to know my clients and working with them to insure they have the coverage for their needs. It is important to offer the best service possible and to guide my clients in the right direction.”